Sales Support Administrator
Are you ready to join our amazing team and help shape the future of senior care technology? We’d love to hear from you!
Who We Are
Meet Nobi, a fast-growing international agetech scale-up on a mission to help senior citizens enjoy life with peace of mind. Our smart light detects falls and helps prevent them. But that’s just the beginning; future application possibilities are endless. We are keen on growing together with our customers and provide them with the technology they need to live in happiness, independence & dignity wherever they prefer: at home, in assisted living or in a nursing home. We have bold ambitions for the future and perhaps that’s where you come in?
Your Spot on the Future
Nobi is looking for an experienced Sales Support Administrator for the EU region to play a key role in ensuring seamless coordination between our Sales, Logistics, Support, and Finance teams. You will be the operational backbone behind our commercial activities, taking ownership of internal flows, improving efficiency, and supporting the external sales team with accurate and proactive service.
Key responsibilities:
Sales & Lead Operations
- Lead intake, triage, and CRM creation of web leads
- Importing and labeling tradeshow leads
- Distribution of leads to the relevant sales representatives
- Ensuring up-to-date and accurate CRM data
- Syncing and updating project records between CRM (Pipedrive) and ERP (Odoo)
Sales Administration & Contracting
- Order processing and contract drafting
- Managing pricing, discounts, and special conditions
- Assisting in the preparation of proposals and quotations
- Collaborating with Finance on invoicing and credit note handling
- Supporting reporting tasks related to sales performance and pipeline
Cross-Department Coordination
- Acting as liaison between delivery, logistics, sales, and support for smooth project execution
- Addressing client issues and complaints, ensuring timely follow-up
- Collaborating closely with support on returns & repairs coordination
- Maintaining clear communication with external stakeholders (clients, resellers, distributors)
General Commercial Support
- Assisting in demo scheduling and logistics
- Following up on delivery issues and tracking
- Supporting the sales team with documentation and process updates
- Helping improve workflows and contribute to ongoing process optimization
You for Nobi
- You hold a bachelor’s degree in business, communication, or economics—or have equivalent work experience in a commercial setting
- You have several years of experience in internal sales, administration, or accounting, ideally in a SaaS or hardware environment.
- You bring experience in bookkeeping or financial workflows, enabling you to support invoicing, credit notes, and accurate pricing.
- You are proactive, structured, and can work independently, managing your own priorities with minimal supervision.
- You’re highly detail-oriented, numbers-minded, and comfortable with ERP systems (experience with Odoo is a strong plus).
- You’re a strong communicator and collaborator—able to keep an overview and connect stakeholders effectively.
- You’re comfortable using common software and digital tools
- You are flexible and adapt well to change
- You are fluent in Dutch and English (knowledge of German is a plus).
Nobi for You
- A young, ambitious scale-up backed by strong investors
- A dynamic and motivated team
- Autonomy, ownership and open communication
- The opportunity to help shape our commercial operations and contribute to our growth
- A meaningful social mission
- Easily accessible office by car and train
- Attractive salary with additional benefits such as hospitalization insurance, group insurance, meal vouchers, eco vouchers, and extra vacation days (ADV)
- Department
- Sales
- Role
- Internal Sales Assistant
- Locations
- Antwerp
- Remote status
- Hybrid
- Employment type
- Full-time
Colleagues
About Nobi
Nobi combines optical care sensors and artificial intelligence in a stylish, life-saving light that fits seamlessly into any interior. Nobi empowers elderly to live longer. In care facilities, it supports busy caregivers by taking over repetitive, administrative tasks and summarizing important parameters in one easy form.